Contact information

Contact Information – Smokez Vape Depot

We’re here to help! If you have questions about your order, shipping, or our products, please reach out using the information below.

📧 Customer Support

Email: theresa.blair@smokezvapes.com
We aim to respond to all inquiries within 1–2 business days.

📦 Order & Shipping Inquiries

For faster assistance, please include:

• Your order number

• The email used at checkout

• A brief description of your issue

🔞 Age Restriction Notice

Smokez Vape Depot sells vaping products intended for adults of legal age only.
We do not sell to minors. Age verification may be required for orders or delivery.

⏰ Business Hours

Monday – Friday: [your hours]
Weekends & Holidays: Limited support

Messages received outside business hours will be answered the next business day.

📍 Shipping Location

We currently ship within Canada only.

⚠️ Returns & Defects

Please review our Return & Refund Policy before contacting us about returns or exchanges.
Defective or damaged items must be reported within 48 hours of delivery.